If you’ve ever tried to book an appointment with a salon, clinic, or consultant, you’ve probably experienced the frustration: phone calls that go unanswered, back-and-forth WhatsApp messages to find a suitable time, or clunky booking forms that don’t show real availability.
We’re building QwikTik to solve this—for both service professionals and their clients.
The Problem Space
Service professionals—whether they’re running a salon, a dental clinic, a tutoring service, or a consulting practice—share common booking challenges:
Scheduling chaos: Managing appointments across phone calls, messages, and walk-ins leads to double bookings and missed appointments.
No-shows: When clients don’t show up, it’s lost revenue. Reminders help, but sending them manually is time-consuming.
Scattered information: Client history, preferences, and contact details end up in various places—paper notebooks, phone contacts, WhatsApp chats.
Limited visibility: Understanding business patterns—peak hours, popular services, client retention—requires data that’s rarely collected systematically.
Our Approach
QwikTik is designed around three principles:
1. Simplicity for the Professional
The dashboard focuses on what matters: today’s appointments, upcoming bookings, and quick actions. We’re not building a feature-heavy platform that requires training to use. Setup should take minutes, not hours.
2. Frictionless Booking for Clients
Clients get a simple booking page (think: qwiktik.io/yourname) where they can see available slots and book instantly. No app to download, no account required. Confirmations and reminders via SMS and WhatsApp.
3. Smart Automation
Behind the simple interface, QwikTik handles:
- Automatic reminders (customizable timing and channels)
- Buffer time between appointments
- Different appointment types with different durations
- Business hours and holiday management
- Cancellation and rescheduling rules
Technical Stack
We’re building QwikTik with:
- Angular for the web dashboard
- Ionic for native mobile apps (iOS and Android)
- Node.js backend with PostgreSQL
- Twilio/WhatsApp Business for notifications
The mobile-first approach is crucial—most service professionals manage their businesses from their phones.
Current Status
QwikTik is in active development. Core features are working:
- Calendar management
- Client booking portal
- SMS/WhatsApp notifications
- Basic analytics
We’re currently in beta testing with select users. If you’re a service professional interested in trying QwikTik, reach out at contact@litcode.io—we’re looking for feedback.
Public launch is planned for Q1 2025. Follow us for updates, or check qwiktik.io for the latest.